Information security policy

TAN LOC INDUSTRIAL CATERING COMPANY LIMITED (hereinafter referred to as "Tan Loc" or "We") is committed to protecting the privacy of our customers and website visitors. tanloccatering.vnPlease read the "Information Security Policy" below to better understand the commitments we make to respect and protect your rights. benefit of visitors.  

1. Purpose and scope of collection information  

  • Scope of collection: We collect your personal information when you proactively provide information through contact forms or service consultation requests on the website. tanloccatering.vn. This information may include (but is not limited to): Full name, Phone number, Email address, Request/contact content.
  • Purpose of collection: The main purpose of collecting this information is so that Tan Loc can contact, advise, answer questions and provide information about our industrial catering services according to your requirements.
  • Commitment to information declaration: All information you declare must be accurate and legal. Tan Loc is not responsible for any legal issues related to the declared information if that information is inaccurate or illegal.

2. Scope of information use according to information security policy

Tan Loc collects and uses the personal information you provide for appropriate purposes, in full compliance with the content of this "Information Security Policy" and the provisions of Vietnamese law. Specifically, we only use your information to:

  • Contact directly to confirm request, advice and support about the service.
  • Send necessary information related to the request or service you are interested in.
  • Answer questions and complaints (if any).

We undertake not to use your personal information for any purpose other than the above purposes without your consent.

3. Information storage time

The personal data provided by you will be stored on our internal system during the provision of services or until the original purpose of collection is completed, or until a request for cancellation/deletion of data is received from you..

4. Address of the unit collecting and managing personal information

  • Unit: TAN LOC INDUSTRIAL CATERING COMPANY LIMITED
  • Address: Lot C4, Block 2, Dong An Residential Area, Tan Dong Hiep Ward, Di An City, Binh Duong Province, Vietnam
  • Phone: 0941537668
  • E-mail: contact@tanloccatering.vn

5. Means and tools for users to access and edit personal data

Because our website is mainly for service introduction and does not have the function of managing online member accounts, if you want to access or edit the personal information previously provided, you can:

  • Send back updates via the contact form on the website tanloccatering.vn.
  • Contact us directly by phone 0941537668 or email address contact@tanloccatering.vn to request to check, update or correct personal information. We will support you after verifying the information.

6. Commitment to protect customer's personal information

  • We are committed to keeping your personal information provided to Tan Loc absolutely confidential according to this personal information protection policy and the provisions of Vietnamese law. The collection and use of each customer's information is only carried out with the voluntary provision and consent of that customer, except in cases where the law provides otherwise.
  • We are committed Are not use, Are not transfer, Are not provide or disclose to any third party your personal information without your permission or consent, except as required by a competent state agency or as required by law.  
  • In case the information storage server is hacked, leading to loss of personal data, Tan Loc will be responsible for reporting the incident to the authorities for timely investigation and handling and notifying you (if possible and necessary).  
  • We require that when providing information via the contact form, you must fill in all relevant information completely and accurately, such as: Full name, phone number, email address, etc., and be responsible for the legality of the above information. We are not responsible for and will not resolve any complaints related to your rights if we find that the personal information provided is initially inaccurate.  

7. Information security measures and mechanisms

Tan Loc is committed to implementing appropriate technical and administrative measures to protect the personal information we collect and store from unauthorized access, use or disclosure. These measures include (but are not limited to):

  • Store personal information in a secure operating environment, accessible only to authorized Tan Loc employees on a need-to-know basis to perform duties.
  • Control physical and electronic access to data storage systems.
  • Train employees on the importance of keeping customer information confidential.

Although we strive to protect your personal information, no security measure is absolutely secure. We cannot guarantee the complete security of the information you transmit to us.

8. How do I request deletion of data?

If you would like to request deletion of personal data provided to us, please contact us directly via:

Please provide identifying information (e.g. full name, phone number or email you used to contact) so that we can verify and search your data. The request will be forwarded to the responsible department for assessment and processing according to regulations. We will respond to you about the progress of the request.